As a merchant, you are responsible for managing business operations efficiently and ensuring timely deliveries to your customers. You rely on a well-coordinated transportation network to fulfill orders and maintain customer satisfaction. You are charged with faster and more successful fulfillment of all orders, ensure customer satisfaction, and gain valuable insights into your operations.
Challenges
- I find the onboarding process time-consuming and complex, resulting in a longer waiting period to start shipping
- I find it challenging to book orders and make payments, especially when managing multiple shipment
- I need to have complete and real-time visibility of all my shipments for better control and visibility
- I want to know which of my shipments are at risk so that I can proactively manage and communicate to my customer.
- I need to use multiple disparate systems to manage my shipping operations.
Benefits
- Self-serve customer portal which offers an easy onboarding process & built-in plug-ins with major e-commerce platforms which will make it easy to connect and start delivering quickly
- Automated booking, multiple payment modes and easy label generation
- End to End visibility at a shipment level,including real time tracking so that merchants can offer better customer service
- Inbuilt exception management to proactively manage and handle risks
- Single platform for seamless execution of deliveries, enabling efficient coordination and streamlined operations
- Access to valuable insights and analytics to make data-driven decisions, identify areas for improvement, and enhance overall performance
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