Enhance your consumer experience
Provide your consumers with customizable delivery dates, and the ability to provide feedback
High shipping costs, online cart abandonment and two-person delivery crews. Create superior delivery experiences with iJalan, no matter how big the product.
The state of big & bulky deliveries
Don’t let bulky products stop you from delivering superior consumer experiences. Learn how shippers and carriers are using technology to create efficient big & bulky last-mile deliveries in our whitepaper, The State of Big & Bulky.
Challenges in big & bulky delivery
Scheduling & installation
Customer expectation to schedule a delivery time and a lack of real-time visibility into delivery status
Workforce management
Requires a two-person crew skilled in delivering and installing items like a TV or dining room table
Branded on-site delivery
Risk of losing branded, consistent experience if delivery is outsourced to a third party, and control of overall experience
Own-fleet operations
Lack of resources, time-intensive and limited ability to scale
How do we help?
iJalan simplifies the most complex aspects of big & bulky delivery, from two-person delivery, to scheduled installation, to owned-fleet management – all on one platform.
Learn how
Gain real-time visibility
Provide continuous, real-time ETA updates to logistics managers, drivers and consumers.
Optimize your fleet utilization
Build capacity into your network and manage across different fleets, minimizing costs and carbon footprints
Manage delivery value chain
Schedule and complete a complex delivery and installation in any type of home. Handle cancelled, damaged or incomplete orders with ease.
Your delivery roadmap
Last mile outsourced to a single logistics provider
Early-stage big and bulky retailers partner with single 3PL provider, they have low shipment volumes, a large geographic footprint and their deliveries are profitable but costs are still high. Their main goals are to maximize delivery efficiency and consumer experience while using a single logistics provider.